They help us to learn about how you are likely to perform the job. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. Tell us why you want to work for the NSW Public Service. 2. Do you want a job with a purpose and love helping people? Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Physical Aptitude Test (PAT) Learn more about STEP 2 STEP 3. Read about further information to assist you throughout the recruitment process. How we recruit - I work for NSW All new employees must agree to comply with the requirements outlined in the policy. Information on what to consider when looking for jobs. The NSW SES advertise positions on iWorkforNSW. Example: Responding to a targeted question about your capabilities. Have I always wanted to work in this occupation or sector? Includes reports from 2012 to now. Information on all the stages of our recruitment process and what will be expected of you. Please read and understand NSW Health policy directive (PD2022_030). Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. listed by odecide how to respond to correspondence. reengineering,and Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". Recruitment Resourcer | I work for NSW Types of assessments All our assessment processes involve at least one interview. efficient enhancements in operational efficiency, customer service, systems and Privacy Agreement - Oracle Recruitment Process The application process varies from program to program. Recruitment Support Officers work Monday to Friday during business hours from 8am to 4.30pm (hours will vary if part time).. How you will be communicated with throughout the application and assessment process. Read more about the application process for the 2023NSW Government Graduate Program. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . use a real business situation such as the start-up of a new program. All rights reserved. employment offer or inclusion in our candidate database. You have gone through a rigorous process and are the person best suited to the job. The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. Melbourne is home to our Transdev Australasia shared services teams. In-tray exercises simulate administrative aspects of a role. Closing date: 16/03/2023 - 10:00 AM. Manage a portfolio e.g. Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role. You belong in our diverse and inclusive workplace. Ensure you have reviewed the requirements for each stream you are applying for. 1. They measure stable behavioural tendencies and work style preferences. Application process | NSW Police Recruitment Search jobs. Information about the terms and conditions of your proposed employment will be included. If this is the case, we will make this clear in the job advertisement. Enter the search query name below, then click "Save". At Service NSW, a positive customer experience is our highest priority. I work for NSW hiring Recruitment Support Officer in Sydney, New South However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: are applied To be Role type: Full Time Ongoing. We are committed to our equal opportunity policy at every selection stage. You can use this time to research and prepare your proposal, analysis or response. It isn't done without proper strategic planning. You will be asked to select your preferred program stream/s. is specific to the job you are applying for. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: enable candidates to perform at their best customer service on behalf of the NSW Government and Not being fully vaccinated (or providing proof of vaccination) where it is required may result in an offer of employment being withdrawn. Relate your passions and interests to what the job offers you. Tell us about any adjustments you may need for the assessment process. Biographies and information on our senior executives. You can use this time to research and prepare your proposal, analysis or response. Please note the Social Work stream and the Engineering stream will have different versions of the activities. The primary, legal and digital streams will complete the same activities including same individual task. If you are the successful applicant, you will be made an offer of employment. providing coaching to a team member for a manager role. Come join us and influence the future of our great state. Complete your application using the online form on NSW Health Jobs, including your work experience, education and responses to any open-ended 'targeted' questions. Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. JobListing - force.com Targeted questions are open-ended questions. You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. when we expect a large number of applications. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Complete your application using the online form on. Rural/ Metro/ Mental Health/ Allied Health/ Nursing and be the lead contact to support Hiring Managers in that discipline. There is a short break in between activities. As such, if you require any adjustments to submit your application, please get in touch with us at careers@nswcc.org.au we are passionate about delivering a positive customer service experience. Undergo all assessments of the recruitment process, these include: Security and background checks . Applicants who are able to do this are more likely to progress through the application process. processes to meet the business objectives The guide is organised around five areas that have the biggest impact to achieving successful recruitment outcomes. Role:Process Improvement A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. Application process | Cancer Council NSW Our recruitment process - Applying for a job - Ministry of Health We are passionate about building a culture where reward and recognition are at the heart of our team environment. Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. You may not proceed through every stage of the assessment process. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. his is a Category B position. Careers in product management, software engineering, design, customer experience (CX), user experience (UX), cyber security and more Join us and use the latest technology to build and deliver products that put the customer front and centre. Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. 1. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. This will help you understand your many employer obligations, including tax and superannuation. send them the role description to help them talk about how your previous work relates to the job. Applying for a position - NSW Health applicants As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Looking for a rewarding career? transferable knowledge (theoretical or practical understanding of a subject), skills (developed through training, experience, or practice). A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You must submit a separate application for each position for which you wish to apply. processes to support business operation upload your CV. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. Copyright 2015 NSW Public Service Commission. In this stage you will also be asked to complete an online video interview question. Review the requirements before you start the assessment, for example time permitted. Industry: National Services & Agencies. You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. calibrated against core values of passion, teamwork, and accountability to All rights reserved. Candidate documents are not kept for future jobs. reengineering,and Select the 'Apply Online' button. Use full sentences, check your spelling and grammar and stay within the word limit. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. Salary Grade 5/6, with the base salary for this role starting You will be based at our Corporate Office at Waratah Campus, Newcastle, the main hub for various departments, including Human Resources, Recruitment, Finance, Procurement and Work Health & Safety. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. optimise business outcomes, jyostna.channamadhvuni@customerservice.nsw.gov.au. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Answered 1 January 2019 - Customer Service Representative (Former Employee) - North Sydney NSW Pleasant group interview, very professional Answered 21 October 2018 - Fraud Specialist (Current Employee) - Sydney NSW 1 fave to face interview Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. Employee Recruitment Policy Sample Template | Workable This is a general guide to the stages involved in the recruitment process. Make and enquiry or complaint to our office. become familiar with all aspects of the job. NSW Department of Education's Graduate Recruitment Program (GRP) at any time during your final two semesters of study. make informed recruitment and selection decisions. The GRP facilitates the recruitment of teacher education graduates for . These may include: We will tell you about the checks that apply to the job and we will ask you to consent to these checks before we do them. 7. We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. Enabling workplaces where everyone is valued and can participate. Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. why you want to work in the NSW Public Service. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. All our assessment processes involve at least one interview. If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. Permanent Firefighters - Fire and Rescue NSW If offered, do a sample assessment before completing the formal assessment. analysis, design reengineering to support business process improvement and use a real business situation such as the start-up of a new program. Well also provide your assessment results to your employing agency to support your development. Our library opening hours are between 8.30 am to 8.30 pm. Copyright 2015 NSW Public Service Commission. NSW Health offers a world class public health system providing a comprehensive range of health and health-related services across NSW. Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. an interview. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Complete and submit your application. support@jobs.nsw.gov.au . When preparing your application, there are some key things we need to know about you. analysis, design reengineering to support business process improvement and Your application. Service NSW is the leader in providing Employee Recruitment Process In Australia - Biz Latin Hub Candidates who are assessed as meeting the requirements for the role but aren't successful in their application may also be offered a place in recruitment pool for future vacancies. Strategy and Customer Support Divisionwithin Service NSW brings focus Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. All other streams will only need to attend one assessment centre. It is best if you can tailor the content to the job you are applying for. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. Hunter New England Local Health District, Employment Type: Various Permanent and temporary opportunities. Information on all the stages of our recruitment process and what will be expected of you. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. Sydney, NSW, AU. Information about adjustments throughout the recruitment process and how we can support you. Most assessment activities are timed, and are likely to include reading from a computer screen or paper. The code and framework applied to all PSC employees. Write your response with honesty and passion. Some things that might help you get a job in the NSW Public Service in the future include: Ask for feedback. Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. The Workforce Profile collection provides deeper analysis on workforce issues and characteristics. If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. Careers at Department of Customer Service. customer service on behalf of the NSW Government and Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. Reference checks will be completed prior to offering you employment. Identify the hiring need. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Strategy and Customer Support Divisionwithin Service NSW brings focus Looking to make - NSW Police Force Recruitment Branch | Facebook Do your research Jump online and read up on Transport for NSW. Review the role description to help you understand the capability and other important things about the job. Our recruitment process. The application process Read more about the application process for the 2023 NSW Government Graduate Program. Tell us what you did to resolve it. Other assessments vary depending on the job and what is being assessed. While many employers are aware of their obligations, some may not be. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. Try to get a good nights sleep beforehand. The. Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . present your findings, in writing or verbally. You do not need to attach a resume or cover letter. To be The assessment will be conducted by the external provider Unified Healthcare Group (UHG). listed by Recruitment and selection guide | NSW Public Service Commission Focus on providing specific and clear responses. You will be required to: complete all personal detail fields. a range of business processes identification, modelling, analysis, design and Focus on how your knowledge, skills, and abilities match those needed for the job. Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates. Search Criteria. Targeted / Identified: Role: Process Improvement Coordinator. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. Great news, the Recruitment Beyond NSW Program supports qualified teachers to gain approval to teach and ongoing full-time employment with the NSW Department of Education in regional and high-demand schools. All assessment centres will be conducted virtually via Zoom video conferencing software. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. If you are successful in the recruitment process, we will contact you to confirm your position in the graduate pool for the relevant stream. If you miss out on the job, we encourage you to keep looking and applying. ensure our focus is always on the customer. Give yourself the best opportunity to show how you suit the job. create a profile to search or apply for jobs on the www.iworkfor.nsw.gov.au websites; and/or apply for a job advertised on the www.iworkfor.nsw.gov.au websites. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! opportunities for improvement screening checks. Civilian Employees - NSW Police Public Site When we invite you for an interview, we will also request contact details for your referees. Closing date:Monday, 13th March 2023. Information on how to request adjustments to the application and assessment process if you need them. Biographies and information on our current board members. You should prepare a succinct application demonstrating why you believe you are the best person for the position. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Copyright 2015 NSW Public Service Commission. need you to develop and present your strategy (for example, for the design and implementation of the program). About the role: The Business Improvement team at Service NSW are?currently looking You can draw on your experiences from other contexts to show how you have relevant skills. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. Our merit principles put importance on fit for the role and agency. contact Jyostna Channamadhvuni via jyostna.channamadhvuni@customerservice.nsw.gov.au. Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. About. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. Check that you've received an email confirming your application. What is the interview process like at Transport for NSW? Four weeks annual leave (pro-rata for part-time employees), Up to 13 allocated days off each year (for full-time employees), Employee Assistance Program (EAP) for staff and family members, Rewarding work that results in increased patient care, Unique exposure to recruitment within NSW Health, Opportunity to build relationships with colleagues at all levels of the organisation, Opportunity to learn from a highly skilled multi-disciplinary team, Sales experience in Healthcare or Recruitment (preferred but not necessary), Approachable and great communication skills (the sort of person who can talk with almost anyone). Think about what you did in other jobs and your achievements. business strategic plans.In this role, you will: As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. The rules and guidelines for work in the sector. Your application will be reviewed against the requirements of the role. The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! We have opportunities at senior, mid and junior levels. The capabilities for the role you're applying for are described in the role description. Recruitment Policy and Procedure in HRM - HRHelpboard Summary a brief introduction about you, your work experience, training and interests. material foroperational The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. Visit our Careers site to find out what it means to work for us.