palmera vacation club lawsuit palmera vacation club lawsuit

and I fell for it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Palmera also has a Facebook page that we should all be posting on. There are no exact matches available. File a complaint. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. He seemed very nice and personable at first. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. They also verbally guaranteed us that We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Desired outcome: Well guide you through the process. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. We returned Complaint Resolution Index (CRI) Explained. 13 We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. I did this for over an hour. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Desired outcome: Time Shares. Help please. I just want out. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Where can I get more information about the class action lawsuit. We have excellent credit and I don't want this to ruin it! Taxes, additional fees and charges may apply. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. I told them I was waiting on a check from them to pay off my old time share. Must call to book. They think all they have to do is change their name or change management companies and people won't find out. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. get quotes and more. Nothing that the salesman presented to us was true. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Keep in mind, a timeshare is not a financial investment. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Click here to get notifications about new complaints of Palmera Vacation Club. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Called better business and state of SC. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. get quotes and more. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. would get enough money to pay off their time share. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. as it is a completely free way to help other owners find TUG on the internet! 602357907. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. OMG!!! Start a new search, then select a related item from the autosuggest. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? If you enjoy the TUG website/forums or found value in the information you learned from TUG. JavaScript is disabled. No. Please let me know what happened or who to contact. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Promotional discounts and offers may not apply to all properties. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Take a screenshot from the USPS and FedEx tracking that it arrived. Read full review of Palmera Vacation Club. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Seller of Travel Reg. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. I just feel so bad for all of the people that get swindled by vultures like these. Please let me know about a class action lawsuit against Palmera if one exists. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Perhaps, the finest resort community along the Atlantic Coastline. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Also publication TIMESHARING TODAY. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Others, however, ask you to pay big up front for some promised future benefit. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Resolution Sought He showed us the availability for the following year during the same week we purchased. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Barcelo/occidental vacation club is a rip off. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. They responded recently they dont purchase timeshares. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Phone number +1 888-887-2563. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Report inappropriate content Robert F 2 posts 92. He purchased from previous individual owner 10 years ago. Offers void where prohibited by law. Write reviews, ask and respond to questions, They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Palmera you have take advantage of to many families and it is time for answers. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Desired outcome: Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. VSI the company that supposedly sells your previous timeshare is also irreputable. With the average cost of a timeshare, you will have already made up what you paid for and more! Remove some or all of your filters below. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Login to participate on the website. Read Also: Sale Of Vacation Rental Property. We tried to fight it at that time, but we had signed a contractual agreement. This is a massive operation I thought. Recent Reviews They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. If a deal is actually honest, it will still be there after you take a day or so to check it. We bought 3,000 points for around $13K. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. If I were you I'd get out of there as quick as you can. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. BBB Business Profiles may not be reproduced for sales or promotional purposes. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Nothing that the salesman presented to us was We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. A lot of robocalls are currently making this pitch. Reporter3228572. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). So they could either buy it back or he'd just quit making payments, so they let him out of it. BCA has no information regarding government actions at this time. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. My husband and I are both smart people and we feel so foolish that we jumped into this. ST-26552. Everything you need for a luxurious relaxing vacation. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. No. 46 inquiries We purchased a timeshare with Palmera. We wouldn't budge. Save. Click here to explore the Palmera Portfolio. What is Palmera Vacation Club's Facebook? Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). I suspect this goes on all the time. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Our friends did, for sure. I have tried multiple times and never receive a response from the request. Login to participate on the website. Hang onto your paperwork. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The price level of this organization is high according to consumer reviews. They promised it would be sold in 3. Check the spelling of your query. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. Scam Clue 4: A promotion demanding that you act now or lose the deal. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. The letter I sent via fedex was received by someone at PCV this morning. This post has been removed at the author's request. Just went through a similar situation as you. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Is this your company? Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Palmera is deducting $295 out of my checking account a month. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Nothing has been done and calling makes it clear no one cares. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Fla. They sat us down with our salesman in a large room. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. You wont have to exchange your vacation week or points. The Palmera membership also included a Quest Why? At this point I am willing to let them keep the money they sham me out of. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. We were still not interested. I have tried multiple times and never receive a response from the request. Submit a complaint and get your issue resolved. and told them we wanted to cancel the contract or they could 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Thats just false for anything thats not outright property ownership. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has .