Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. Room: We have done all level of rooms in the past and there is not a bad room in the resort. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. There is a lot to be seen in this area of the world. We went to the concierge and they printed out results for us, which they already had tied to our room. Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. They were waiting with a very comfortable luxury SUV for us outside the airport. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. With a wide selection of choices and open for breakfast, lunch, and dinner you really cant go wrong with this choice. What are some restaurants close to Excellence Riviera Cancun? We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. An extensive gym with a great range of equipment. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. Peek behind the bedroom curtains and it's pretty unsettling. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. The level of service and attention to detail was unparalleled. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. As you approach the doors they will automatically open. Excellence Riviera Cancun - YouTube We look forward to welcoming you back in a heartbeat. The Excellence club has a range of benefits that are included in your package. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. Excellence Riviera Cancun - Adults Only All Inclusive - Hotels The building could use some maintenance. From the bar staff, waiters at the restaurants and the poolside staff we really couldnt fault any of them. A comment about the blue pool floats, please don't hoard them. Question: Is It Safe To Travel To Excellence Playa Mujeres As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. So what keeps us coming back? Please, receive our warmest regards from The Excellence Collection. It was a bit stinky at times though. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. Toggle Excellence Riviera Cancun. Is Cancun Safe for American Tourists in 2023? - Passports and Grub We managed to make it to the ocean once but it took a little liquid courage to do so. There were plenty of activities you could enjoy or be a part of. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Excellence Riviera Cancun: Top Notch. Masks are required on flights and airport. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. The bartenders are great and fast. Actually I can't decide on where I want to stay or should stay? We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. Can't complain about eating next to the ocean with chips and guac. Check-in time is from 3 pm onwards, while check-out is at 12 pm. Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. I'm looking for some suggestions of places to play, and the. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. At check-in the agent will give you a health questionnaire. Claim your listing for free to respond to reviews, update your profile and much more. Beautiful, high quality resort with welcoming staff - Review of The driver was friendly and We never leave reviews, because all the other great reviews are true about this place. The food on offer is basically an amalgamation of all of the other restaurants on the resort plus all of the typical buffet options such as an omelet and burger station. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. Cleaning round the clock. The atmosphere in Las Olas was also buzzing, which always adds to the experience. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. Already have reservations to return again. Love the size of this resort besides everything else.. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. From the moment we walked in, we were treated like VIPs! COVID-safe Entertaining, Relaxing & Personable Resort My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. The Margaritas were definitely the highlight of this restaurant. The staff at ERC are nothing short of amazing. Is Cancun Hotel Zone Safe to Visit? Travel Safety in 2022 They no longer give you menus at the restaurants, probably for safety. I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. As the water is pretty choppy. It has lovely sea views and is located in a small corner of the resort. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. Also, the liquor choices are really bad. The resort is right beside the beach town of Puerto Morelos. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. They were waiting with a very comfortable luxury SUV for us outside the airport. The pool scene at the Excellence Riviera Cancun is first rate. Top Notch. - Review of Excellence Riviera Cancun, Puerto Morelos Other than requiring masks the Cancun airport was operating like it always has. We were there for three glorious weeks January-February 2023. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? Luxury Adults Only. Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . Daytime Activities Please, receive our warmest regards from The Excellence Collection. Our driver wore a mask and we did too in the enclosed space. We really cant fault the resort for its cleanliness. Tripadvisor performs checks on reviews. He made it so fun! These cookies will be stored in your browser only with your consent. The Hibachi (Spice) - WOW! They taught us some Spanish phrases and talked about Bollywood! On average the Riviera Cancun location comes in around 10-15% cheaper than the adults-only resorts in Playa Mujeres. Which room amenities are available at Excellence Riviera Cancun? The customer service was unmatched. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I would certainly recommend this resort. Staff & Service: This is why Excellence is always worth it over other resorts. Only two of the pools are heated and these are only heated in the Winter. Alejandro at the bar with the pizza oven is great too. These are usually put up throughout the resort and be sure to ask in the spa if not. Stocked Mini-bar with all of the goodies you could ever need. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. The focus is on keeping you safe. At Excellence resorts, there is a wide range of rooms on offer. Excellence Riviera Cancun - Adults Only All Inclusive Juarez, Km 324 - 342, Mza. #1 of 10 all-inclusives in Puerto Morelos. Are there opportunities to exercise at Excellence Riviera Cancun? At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. Its between the areas of Playa Del Carmen and Cancun town. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. Usually there are more floats out of the water than in the water. Too many photo ops to mention!The meh.Food. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. If you want a specific liquor, just request it. There were no empty drinks left sitting by the pool for too long. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Other than having disposable mask included in the room, nothing has changed. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Whatever your preference or hobby, Excellence Riviera Cancun has the perfect option waiting for you. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. Excellence Playa Mujeres - Oyster.com All the house wine is the same at every bar and restaurant and it's really bad. Our second time staying at an Excellence resort. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum So worth the upgrades. While these areas wont be completely private there are definitely a lot fewer people in these areas. Does Excellence Riviera Cancun offer any business services? This was a great night out, the food was delicious and the chefs were really entertaining and talented. The 5-star Maroma, A Belmond Hotel, Riviera Maya is a space of enchanting, natural refinement where ancient mysteries meet modern revelations and joyful exhilaration balances with the deepest peace. So, is it safe to take a taxi in Cancun? Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. A big change, they no longer provide straws. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. I'm going 12/26/08-01/01/2009. They were so attentive and we had so much fun dancing and doing activities with them. Own or manage this property? When we stayed we were in Junior with a rooftop plunge pool. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. Customer service can not be matched or outdone. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. The Indian food is actually legitimately good and quite authentic. We would suggest booking before you go. 18+. We had the test after lunch and had results before dinner delivered in an email. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. For more on the Excellence Playa Mujeres, check out our review here. There is a golf course located right next to the resort. Tennis courts, an area for beach volleyball, pool tables, ping pong tables. We were able to get a covid test at the resort to return to the US. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. We look forward to welcoming you back soon to your home away from home. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. Also, the water was way too warm for almost all the pools. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. It has TVs all around the bar and has a nice selection of beers and bar food options. Please, receive our warmest regards from The Excellence Collection. Overview. There is a lot of heritage and history in this part of the world. Please, receive our warmest regards from The Excellence Collection. The service was incredible but I assume you'll get that at any of the excellence collection resorts. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. Yes, a shuttle service from the airport can be requested. The room is spacious with a King-sized bed, living area, Jacuzzi, and a balcony. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. Save. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. Wi-Fi is free throughout. The food was where the disappointment came. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . Because the staff are so inviting, the crowd that comes here were just as friendly. Taxes and fees that are shown are estimates only. It is just a slight reduction that you wouldn't notice if you haven't been there before. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. They absolutely did their best to clean it each and everyday. The GoodThe staff at ERC are nothing short of amazing. The staff was absolutely incredible. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. Contact us for more information and details about the packages and options available. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. We really appreciate your detailed feedback. Yes, free parking is available to guests. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Spanish Hotel Firms Will Build Jamaica Worker Housing. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. There are several restaurants and none disappoint. We never leave reviews, because all the other great reviews are true about this place. The service is great, and the grounds are beautiful. Cancun is a safe town to visit - locals are friendly and crime . Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. Package deal Contact accommodation for availability. Please, receive our warmest regards from The Excellence Collection. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. and an insulated thermos to keep drinks cold. Im currently at ERC (July again) and the vibe is completely different. Airport - Arrival was quick and easy. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. Still Excellenct even with safety! - Review of Excellence Riviera The night before our departure our flights got rearranged due to weather. 6 meandering pools and an immaculate white sand beach. We felt extremely safe in today's COVID climate.Beauty. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. Federal 307 Chet-Pto. If youve ever been to an all-inclusive resort you know the drill. The entire staff at the resort wore masks the entire time. This is the version of our website addressed to speakers of English in the United States. No sign of any Mexican Food like you would expect to be available? Brands such as Grey Goose, Johnny Walker Black are available. This is the place to be if there is any game or sporting event. It has been a pleasure hosting you and we look forward to seeing you back soon. This is one of the Excellence hotels initial resorts. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. I thought that would annoy me, but it was not an issue at all. Excellence Riviera :: Couples Only Cancun Resorts - Playa del Carmen Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. They were waiting with a very comfortable luxury SUV for us outside the airport. Fun and tasty. Entertainment team was excelente! However, the shuttle driver made this long drive enjoyable, conversational, and still a positive experience. I never waited more than a moment for one of them to serve me. Excellence Riviera Cancun - A Comprehensive Review The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. Which popular attractions are close to Excellence Riviera Cancun? Most of all, Gonzalo was MUY excelente! We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. Excellence Riviera Cancun - Tripadvisor We appreciate all of your hard work in ensuring our vacation was top notch. Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano. We estimate they took away about 25% of the pool chairs and restaurant seats. Lock in the lowest price from these sites. This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. Juarez, Km 324 - 342, Mza. Its worth it to avoid stairs and ease of pool access during the day. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. Excellence Playa Mujeres vs Excellence Riviera Cancun : r/cancun - reddit
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