How To Use Your Thor Motor Coach Class C RV: Four Winds - YouTube If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. Know someone who might be interested in this RV? I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. *All RV prices exclude tax, title, registration and fees, including documentary service fees. This dealer in **** miles away so thats not happening. This Class C is located in Mesa, Arizona and is in good condition. This is a MSRP $190K Class A Motorhome. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. Then ***** struck, with travel restrictions in place. Then to ********* in ****. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! 2. Listed 15 hours ago in Camp Verde, AZ. After changing the engine battery the radio and backup camera will not work. Manufacturer-provided pictures, specifications and features may be used as needed. Thor Motor Coach refuses to pay the necessary labor charges to repair the issues. As of today, the coach has only ***** miles on the coach. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French Message. BOTH of which **** has rejected. He made us feel at ease during the whole process. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. Thor Motor Coach does not have control over the ************ centers. Our motorhome has been in the shop at la mesa for 71/2 months. Nobody will build them better. Message. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. Note that complaint text that is displayed might not represent all complaints filed with BBB. $97,999. Thor Industries Owner's Forum - iRV2 Forums Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. Took a good 2 hours drive and they are still dead. Customer Reviews are not used in the calculation of BBB Rating. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill. All good. Terms may vary. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). They gave **** rv support ***********. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. we do not have any videos here. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. Begin with this one! New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. There's a reason why so many choose Thor Motor Coach. I do not know WHY he has not had access to this correspondence. It seems each Thor MC plant wires the radios differently. Use/store switch in use mode? The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. This price is only valid for 24 hours from. Number Of Televisions. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Diesel and gas-powered chassis options. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! Both electrical circuits must be energized for either radio to work. 2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. ****** was not being truthful. Nobody will build them better. One previous owner purchased it new.We have had multiple issues with the coach. Not sure where the in line fuse is located any help locating would be appreciated. ("goodwill offer") from what they will charge us to do the labor at their factory. Across from the bed there is even a place for an optional 32" LED TV. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. Thor Motor Coach - YouTube Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. I can only speak to the radio wiring in my coach. From the time we purchased the coach we have only driven a total of ***** miles. Largest Family-Owned RV Dealer In The Nation. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. Based on the pictures provided to us, there is no repair to be made. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. The slide ran very slow, it always seems too. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Your luxury Mercedes Sprinter motorhomes. We have endured a long and arduous journey. 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. I guess that is the million-dollar question. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. This is Thors final offer as it has been stated multiple times. The only bid that ******* has accepted is the one of $1,000.00 from *********************. Need advise, had a shop replace house battery and repair inverter. The pictures submitted to us show no concern of factory defect to the roof. The owner listed is **************************. I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Thor Motorcoach Logo linking to Home Page. The pivotal combination of large Class A amenities with more power than a typical Class B RV. RV.Net Open Roads Forum: Thor Freedom elite axxera can radio not working. Yes. bunk above drivers compartment has failing motor brakes. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. We are sorry to hear of your concerns with your 2019 *******. The claim is currently under review, you should hear back from your rep by the end of this week. I was given a few numbers of service centers and I had to contact them. We cannot even drive this rv with fear it might shutoff again. They said they would me someone to service the vehicle. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. Planning pet-friendly trips can be ruff when you don't know what to pack! Save your favorite RVs as you browse. Every attempt has been made to resolve issues with a 2022 Thor Motor Home Coach with a **** chassis doing exacting what representatives of Thor and **** have advised on trying to resolve an issue with a SERVICE ENGINE SOON light on October 12, 2022 on a vacation trip in the vehicle, and the issue remains to be resolved and **** had the opportunity to resolve the issue today with a **** Motor dealership but **** REFUSED to pay for services to **** (**** at Thor **************) and **** did not have the authority to immediately follow-up with resolving the issue with **** because **** now wants a $630 diagnostic fee for their services since the warrant issue is ****'s that **** found for them. or call the glass man in town? We have spent more than three years dealing with these issues. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Stock #46257. !. They found mold under the floor covering. I need my brand new RV fixed, and Thor has an obligation to fix it! AMAZON LINK:. We are so very happy with the coach we purchased! This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. 2019. can provide videos and pictures. Inventory shown may be only a partial listing of the entire inventory. I have hundreds of emails relating to our continued attempts to get these issues resolved. THOR AXXERA RADIOnot working??? - YouTube Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. Read full answer Ill keep taking all suggestions and look a while longer. Thor Motor Coach - drivers (chassis) radio on house batteries We are tired and have had enough. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. Add distilled water only. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. Used 2017 Thor Motor Coach Four Winds 26B Motor Home Class C We apologize for the frustration you have had, we will have a representative call you and assist in setting up a case # with **** service.If the concern is truly chassis related, that would have to be facilitated by ****. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. After changing the engine battery the radio and backup camera will not We have made attempts to contact the customer regarding finding a service center and facilitating repairs. Brought the coach home. Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. Standard and optional features listed on units may or may not reflect actual in-stock unit. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. Thor Motor Coach Fuses and Breakers Reset and Replacement It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Description. Fill out this offer form and we'll get back with you as soon as possible. The issues were filed with **** when the coach was new. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. Begin with this one! Class Cs with the beloved luxuries of Mercedes-Benz. Can hitch up to 8,000 lbs. Just for good measure, recheck those easy to access fuses in the panel in the coach. 2017 Thor Challenger XE Rear and side cameras and radio not working. It features the best of a class a, along with the best features of a class c. That's what A.C.E. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Payments are with approved credit. We believe that **** knew that $1000.00 would in no way cover the labor charges to fix the heating breech and defective flooring. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. All standard features and specifications are subject to change. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. Want to make us an offer on the {product}? A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . As the smallest motorhome option, camper vans are welcome virtually everywhere. The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. A representative has been notified and will be with you shortly. THOR #2187. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. After ******* ***** had our coach for almost a year. He moved to a new position. WHO IS RIGHT? in fuel costs), then **** will kindly deduct the $2,000. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Most of the issues listed on pdf ************************************************************** 2021. We have a water leak and it has caused extensive damage. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Our BIGGEST Class C is HERE!! Mechanic's Assistant: Are you fixing your Chassis yourself? BBB Business Profiles may not be reproduced for sales or promotional purposes. After getting back both radios not working. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! All of this back and forth is not fair to us, the consumer. As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. Television. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Stock Number {stockNumber} {priceLabel} {msrp}. This has gone on for far too long. Provide us with some basic info and well appraise your RV. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. We have been diligently working non-stop to get the flooring and heating breech issues resolved. All payments are with approved credit through dealer lending source. Front radio not working. 2017 Thor Challenger XE Rear and side cameras and radio not working. BBB is here to help. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Thanks for the replies. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. It was amazing! Thor is saying to just patch it. 2022 Thor Motor Coach Challenger RVs for Sale Near You. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, We purchased a 2016 ************ 40xte with ****** miles on it. Pantry. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. They need to honor their warranty now! Save your favorite RVs as you browse. Troubleshooting and Repairing RV Electrical Problems for - AxleAddict We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. My Thor Rize was not properly built. Thor Motor Coach | Better Business Bureau Profile Exterior 32" TV. It has generator in it but does not work. Not just one but every single seat in . Thor Motor Coach's diverse product lineup includes many of the world's most recognized Class A, Class C and Camper Van brands. Multiple calls, travel, estimates, no results. VIN #*****************. I will state again that this is not a new claim. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! 2 tables that convert into beds. THOR AXXERA RADIO.not working??? Have you tried pushing in the "very little" reset button top left? Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! We have taken the coach all over ***** and **** trying to get the issues resolved. Login to the Owner's Resource Portal to view manuals for older model years. We have only Put 2400 miles on since we bought it. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Across from the sofa is a booth dinette. North America's #1 Motorhome Brand Manufacturer - Thor Motor Coach Is An RV Renovation Project Right For You? Stock photos may not represent actual unit in stock. 1 swinging tv screen. Then click on the manual name to download. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I think that is the Thor way. Our 2019 ************ Motor Coach seats have started to completely disintegrate. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. See dealer for details.