This condition related to the provision of specialist medical in reach and support into the emergency department. It is great to hear that you received excellent care and treatment in the Emergency Department. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Some patients with suspected sepsis were still not being identified or managed appropriately. 2654/1783). Risks within the emergency department were not always identified and escalated appropriately. People told us that they were given choices about meals and drinks so that they received things they liked. We have shared your kind comments with the team who will be pleased to learn of them. They really invested time in me and understanding me. Russell Medical has been accredited by The Joint Commission since 1959. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! Since the last review, we have continued to monitor the trust and progress against their action plan. We use this information to improve our site. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning Thank you again! the service isn't performing as well as it should and we have told the service how it must improve. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. DY1 2HQ, Posted via Outpatient services are also provided at the Corbett and Guest hospitals. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. We are thrilled to hear that staff were proffesional and efficient. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published psychotherapist for the kindness they showed me. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. Out NHS is amazing all staff were professional and amazing. Dudley to Russells Hall Hospital By choosing well, you will help to reduce the burden on essential emergency services. Departments and services - Russells Hall Hospital - NHS 3136/3139) Vikki Thompson, AMU (ext. This is the major ED in the area and serves the population of Dudley and surrounding areas. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. There are a number of areas of good practice in the trust, which should be encouraged. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. 4 years ago, I attended this unit after a visit to my gp. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. I replied that I knew this. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. ADVERTISEMENT: Services or products are not endorsed by the Trust. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. financial benefits and cost savings for hospitals, and often for patients too. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Russells Hall Hospital 5 years ago. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. Stourbridge, We found that people's complaints and comments were taken seriously and escalated when appropriate. All the best and take care. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. For Covid-19 Test Results or Patient Portal registration please call the number below. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Your information helps us decide when, where and what to inspect. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. Such a lovely Dr and an asset to the hospital. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. You canread more about our cookies before you choose. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. Russell Medical became a part of UAB Health System in January, 2020. The Russell Legacy Project will be located on the hospital campus in Alexander City. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. the service is performing exceptionally well. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. I'm OK with analytics cookies. aec russells hall hospital. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. Paediatrics and Gynaecology etc. The BBC is not responsible for the content of external sites. The trust have worked with us and have kept us informed of developments and changes. the service is performing well and meeting our expectations. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. We spoke with 22 members of staff of various roles and grades. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. Again thank you and i would recommend this hospital to all my family and friends. With his familys legacy gift, this vision will become a reality, said Peace. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. WebMaps & Directions. (01384) 456111, Provided and run by: If you need sub-specialty input, you will then be referred to different specialties. Copyright 2021 WSFA 12 News. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. A&E/AEC | Care Opinion Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. In 2011/12 33,000 ambulances turned up at our Emergency Department. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. West Bromwich, The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. nhs.uk Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. Following streaming or triage in emergency departments (EDs), Specialists (e.g. In fact, we're the only hospital in Broward We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. Guest hospital is a satellite hospital which offers additional outpatient facilities. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. I'm feeling more optimistic about my treatment. That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. What we found is summarised within the overall summary. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. The Trust also provides community services for adults (including sexual health) and End of Life Care. A fantastic level of care was provided for my daughter while here. Good Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Video messages to our community from our Physicians and our Staff. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. All the best with your pregnancy and take care. The electronic tracking system did not allow for patients to be easily located within the department. Our mission is simple: Being the best because, we care. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Suspended ratings are being reviewed by us and will be published soon. We carried out an out of hours, unannounced, focussed inspection. Let us know if this is OK. Well use a cookie to save your choice. This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. In AMU, you will also be reviewed by therapy services if necessary. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. This is not my first experience of this hospital not checking information relayed to them by 111. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. 8 June 2012. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. This review has been completed in response to the trust confirming that they were now compliant with this standard. It is great to hear that you received excellent care and treatment in AMU and Ward A2. Creating a new NHS England: NHS Digital and NHS England have now merged. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. Departments did not always have effective systems for identifying risks. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Review titled Russells Hall Hospital Replied on 16 May 2022. DY1 2HQ, Posted via If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical Staff cared for patients with compassion however, patient dignity was sometimes compromised. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. I wouldnt hesitate to re commended Russells Hall to give birth in. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. We were brought in by ambulance and seen by a doctor within around 10 minutes. There was insufficient senior medical and specialist oversight and in reach to the department. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. DY8 4HZ, In I felt really listened too when I was at my worst and feeling hopeless. Our rating of responsive was requires improvement overall. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. Staff we spoke with did not realise this. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Our rating of services stayed the same. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. Outpatient services are also provided at the Corbett and Guest hospitals. The ED sees approximately 97,000 patients per annum. Follow BBC West Midlands on Facebook, Twitter and Instagram. Almost 12% of people coming to A&E received no treatment, just advice. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. We are pleased to hear that you were impressed with the care and treatment you received with us. Address We are centrally We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. Our mission is simple: Being the best because, we care. This was particularly evident in the category of adult majors. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. [Very happy with 'Treatment'] Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. We saw and were told that staff were responsive and provided people with appropriate support. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. Weve put some small files called cookies on your device to make our site work. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. Our inspection of the trust covered only this hospital and community services. The BBC is not responsible for the content of external sites. [Very happy with 'Staff skills'] You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Any other browser may experience partial or no support. One person we spoke with said, 'I have no complaints about this hospital. 18 April 2018. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. The complaints were analysed to look at trends, for changes to be implemented. Read about our approach to external linking. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. the service isn't performing as well as it should and we have told the service how it must improve. My Site 12701 Who has Care Opinion told about this story? We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. Between October and December 2010, 507 surveys had been completed. Learn more. 111 service advised me all the information I had given them about my symptoms etc. UK Affiliated Hospitals - we'll pass your stories to the people in health and social care who can make a difference. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. It is great to hear that you received excellent care and treatment in Maternity Department. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. Our rating of well led was requires improvement overall. People told us that they were happy with the care that they had received at the hospital. or call us on 0845 113 0012, Response from AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. 15 March 2011, In "We are working closely with HSE in relation to this matter.". You can register to join the FutureNHS Collaboration Platform workspacehere. Can Nigeria's election result be overturned? 1 April 2021. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. About: The Use of CT Coronary Angiography and CT Fractional Flow Even the food was great! We were not assured that all patients allocated to wait on the corridor were safe. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. Published The numbers of reporting radiographers available could not meet the reporting demands of the service. What's the least amount of exercise we can get away with? I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. 2023 Russell Medical. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. Arrangements were in place for the safe handling of medicines. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been.